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Key Account Manager

  • Location: Toronto
  • Posting Date: February 25, 2026
  • Job Order ID: 1048269a
  • Consultant: Josh Linde MBA
  • Industry: Consumer Packaged Goods


Our client is a globally respected food organization with a strong presence across major Canadian retailers. They are seeking a Key Account Manager to own and grow strategic retail partnerships, driving profitable growth through strong customer relationships, disciplined execution, and data-driven planning.

Essentials Functions:
  • Own the commercial relationship for assigned key retail accounts, delivering volume, profitability, and share growth
  • Build and execute customer business plans aligned with brand, category, and corporate objectives
  • Act as the primary point of contact for customers, developing strong relationships across merchandising, operations, supply chain, and finance
  • Lead account strategy using performance, pricing, promotional, and shopper insights
  • Manage pricing and trade investment strategies to ensure effective promotional execution and ROI
  • Drive distribution, shelf presence, and execution across the full product portfolio
  • Work with retail execution teams to support merchandising, pricing, and in-store compliance
  • Monitor competitive activity and in-store execution to identify risks and growth opportunities
  • Support forecasting and demand planning through ongoing analysis of shipments, inventory, and sales data
  • Provide regular performance updates and business reviews
What we're looking for:
  • Experience in Key Account Management or Sales within CPG or a related consumer-driven industry
  • Bilingual in French and English (verbal and written) ideal
  • Degree, diploma, or equivalent relevant experience
  • Strong commercial acumen with proven negotiation and analytical skills
  • Experience building and executing customer business plans
  • Results-driven, organized, and comfortable managing multiple priorities
  • Strong communicator with the ability to influence both internally and externally
  • Valid driver’s licence and flexibility to travel as required
If you’re a commercially minded account manager who enjoys owning relationships and driving results, this role offers strong exposure within a well-established CPG environment.

MacDonald Search Group is committed to diversity in hiring. Only qualified candidates will be contacted.
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