Outside Account Manager
- Location: Calgary
- Posting Date: November 12, 2025
- Job Order ID: 1038061
- Consultant: Michael van Olm
- Industry: B2B Sales
OUTSIDE ACCOUNT MANAGER
Our client is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry in Canada. Committed to providing sustainable solutions, they empower their passionate team members to drive innovation and deliver excellence in customer service. The Outside Account Manager will become an integral part of each account, understanding the customers’ business and needs, ensuring their role as their primary supplier.
To experience success in the position, the Outside Account Manager will:
- Visit customer offices, shops, and job sites to assess the customers’ business, understand their needs and to develop and maintain strong relationships in order to generate and close profitable sales
- Prospect and identify new customers and alert the Manager and Credit Team of viable prospects
- Lead and own the sales process including producing sales call reports, territory planning and growth targets
- Analyze customer data, develop, and execute strategies to profitably grow market share while meeting and exceeding targets set at the Distribution Centre
- Process orders, quotes, job packages and any other sales functions required
- Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers’ expectations and benefits of the Centre
- Work with the Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customers’ business that might affect the credit standing
- Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions
- Understand and follow all safety regulations at all customer locations as well as at the Centre
- Support the Customer Service Representatives and all Profit Centre activities as part of the Centre team
- Perform other tasks as requested by the Manager
- College and/or University degree
- A minimum of 2 years of experience with customer service or counter sales
- Valid driver’s licence with a clean driver’s abstract
- Proficient in the use of Microsoft Office software
- Outstanding customer service and verbal communication skills
- Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer
- Ability to gain comprehensive knowledge of product and value-added services
- Excellent relationship building skills with customers, vendors, and teammates
- Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects
- Ability to learn and operate the applicable software system used to process orders
- Intermediate math skills
- Able to learn how to operate material handling equipment
A competitive compensation is offered including great benefits. Career growth opportunity with an excellent company and great culture. If this sounds like the right role for you and you are confident at what you bring to the table, please APPLY TODAY.