Assistant General Manager - Restaurant

  • Location: Toronto
  • Posting Date: July 08, 2021
  • Job Order ID: 677859
  • Consultant: Michael Sherwood
  • Industry: Hospitality
The Assistant General Manager Restaurant works with the General Manager of the Restaurant, the Front of House, and Back of House teams to create an unparalleled guest experience while ensuring a leading class experience for all staff members. The AGM will possess exceptional accountability for planning, organizing and directing all guest services, food and beverage operations, and development processes while achieving optimal guest satisfaction.

Specific responsibilities include (but are not limited to) the following:

• Supports the General Manager in leading daily operations
• Assists in designing and implementing staff training initiatives
• Provides, acts, and reports on proactive strategies to ensure the cost of goods falls within budgeted parameters
• Assesses staffing requirements on a continuous basis to identify current needs
• Organizes and monitor staff schedules and ensures that budgeted labour costs are met
• Creates and promotes strategies to improve service and grow business
• Implements guest recognition programs to enhance experience and returning costumers
• Interacts with guests, to ensure all inquiries and complaints are handled promptly
• Maintains restaurant cleanliness and upholds esthetics standards of the client
• Maintain all Health & Safety practices to code
• Provide catering services to store and external functions
• Create a menu appropriate to the clients image and standard
• Ensure that only the freshest ingredients are utilized
• Remain current with trends and fashions in food
• Plate and present all food as per the clients standards
The ideal candidate:
• Diploma from a culinary school or institute
• Fine Dining or luxury hotel restaurant experience an asset.
• 5-7 years restaurant experience
• Previous experience as a restaurant manager