Bilingual Customer Service Representative

  • Location: Hamilton
  • Posting Date: September 01, 2023
  • Job Order ID: 964521
  • Consultant: Dana Lamanna
  • Industry: Call Centre / Customer Service
POSITION: Bilingual Customer Service Representative
LOCATION: Burlington, ON (hybrid)

MacDonald Search Group is a national permanent placement recruiting firm and we recruit on behalf of hiring companies.

Our client is a global manufacturer of industrial products and leader in their space and they are on the hunt for a Bilingual Customer Service Representative to add to their growing customer service department.

This position is entirely business-to-business customer service oriented pertaining to product order management and customer relationship development and will deal with customers across Canada.

This is a full-time/permanent position with a competitive base + bonus, benefits, and pension and provides lots of room to grow within the organization as a whole.

  • Bilingualism in English and French is mandatory
  • Previous customer service/order management experience required; business-to-business product customer service experience is highly preferred
  • SAP experience is an asset and strongly preferred
  • Familiarization and experience with customer service KPI’s & metrics
  • Excellent communication, organizational and planning skills
  • Proficient working knowledge of Microsoft Office required
If this sounds like the right opportunity for you, please apply online.

MacDonald Search Group is committed to diversity in hiring and more information on our EDI policy can be found on our website.

Thank you for your interest in the role but only qualified candidates will be contacted.