Branch Supervisor - Customs

  • Location: Montreal
  • Posting Date: December 01, 2021
  • Job Order ID: 720776
  • Consultant: Paul Melanson
  • Industry: Logistics / Distribution
Do you have experience with customs for the transportation sector?

Want to work for a company with a tremendous industry reputation?

How does working with a great team of people sound?

We are recruiting for a well-respected provider of a range of logistics solutions to clients across North America. They take pride in their ethical standards and place customer care at the top of their priorities. Due to their continued growth and the need to build in their customs department they have asked Paul Melanson to assist them in finding an exceptional Branch Supervisor - Customs Clearance for their Montreal based office.

As a customer service focused individual, you will be responsible for supervising the customs clearance team. You will manage all aspects of their needs and ensure any issues are addressed in a timely manner and follow through to measure success.

Aspects of your role will focus on:
  • Providing guidance and feedback to clients and the team on import requirements
  • Monitoring entries for status on CADEX
  • ensuring entries are confirmed within the prescribed time frame on the TSR portal
  • Troubleshooting rejects on customs entries
  • Daily communicating verbally or written with various trade chain partners
  • Act as the liaison with CBSA where necessary

Do you have the following qualifications?
  • Five plus years of direct experience in a customs broker or rater type role with team lead or supervisor experience
  • Strong knowledge of customs clearance process or other customs programs
  • Preference for someone with CCS, professional designation, CTCS Etc.
  • Excellent ability with Microsoft Office and other industry software programs
  • Exceptional communication both written and verbal
  • Ability to multi-task and manage in a fast-paced environment

If you meet the above qualifications and want to make your mark in an organization, please send your resume in a PDF or WORD format directly to Paul Melanson at: Please ensure your subject line includes the term: Customs Supervisor