Counter Customer Sales Representative
- Location: Vaughan
- Posting Date: May 10, 2023
- Job Order ID: 955473
- Consultant: Mike Carter
- Industry: Industrial Products
Our Client operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Our Client currently has an exciting career opportunity available out of our Vaughan branch.
Summary:
The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries, disputes and order processing. The CCSR delivers the highest quality customer care following corporate objectives and revenue goals.
Responsibilities
- Sell merchandise to customers over the counter, ensuring that every customer experience meets the Clients quality standards.
- Provide technical support on product selection and application.
- Maintain quality service by following organization standards.
- Place new merchandise on display.
- Track stock out items and recommend the new stock.
- Maintain inventory controls by collecting stock location orders and printing requests.
- Provide customer feedback to the Branch Manager in a timely fashion.
- Regularly assist in the warehouse to help receive, pick and ship out the product.
- Prepare orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in the delivery area.
- Maintain a safe and clean work environment by keeping shelves and workstations neat; complying with procedures, rules and regulations.
- Must be willing to carry emergency pager on a rotational basis.