Customer Service Representative
- Location: Portland
- Posting Date: January 05, 2021
- Job Order ID: 428570
- Consultant: Eric Floyd
- Industry: Call Centre / Customer Service
What you will be doing:
- Proactively identifying customer needs and supports Account Managers to achieve outstanding customer service levels
- Playing an active role in customers experience by problem solving, listening and responding to new challenges and upcoming projects
- Presents new and innovative ideas for change by collaborating with all divisions to achieve results
- Key liaison to customers, while maintaining supportive and strategic relationships with Account Managers
- Collaborating and coordinating with the production, purchasing and sales teams to ensure the customer’s experience and product is the priority
- You have at least two years of relevant experience in the packaging industry
- You possess strong problem solving and mathematical skills
- You are a great team player
- You are highly organized and able to manage multiple priorities
- Attentiveness to details
- You have strong technical aptitude
- You are a motivated self starter