Director of Operations - Multi-unit QSR

  • Location: Vancouver
  • Posting Date: October 09, 2019
  • Job Order ID: 237122
  • Consultant: Jaime Burke
  • Industry: Hospitality
The Director of Operations oversees the day-to-day workings of a well loved and respected Western Canadian quick service restaurant chain. Working closely with the leadership of the organization you will ensure that operations standards are implemented, measured and managed while ensuring the culture and positive work environment of the company is enhanced.

Some of what you will do in this role include:
  • Coach, mentor and develop your direct reports as well as your outlet management teams
  • Ensure all training manuals and support materials are complete and up to date
  • Create operational efficiencies across all stores and a strong knowledge of financials
  • Ensure high levels of product knowledge, understanding of service expectations, cleanliness & measurable standards
  • Ensure product quality control / order levels, setting seasonality pars & managing waste controls
  • Establish annual Budgets targets with finance department
  • Execute marketing and events in store and in community
You should have most of the following in your background:
  • Multi-unit QSR operational experience
  • Strong financial, HR, Training and Operational literacy
  • Clean(ish) drivers abstract and flexibility to be on the road as needed
In return for this you can expect:
  • Competitive base salary
  • Performance based bonus
  • Car allowance
  • Benefits