Field Installation Manager

  • Location: Edmonton
  • Posting Date: July 22, 2022
  • Job Order ID: 877758
  • Consultant: Sean Baker
  • Industry: IT / Telecomm
MACDONALD SEARCH GROUP

Have you been a field service tech?
Would you be interested in managing a team of Field Service Tech's?

Be part of an organization that works closely with clients of all kinds to find and provide electronic and digital solutions to improve their daily activities.

In this role you are responsible for managing a team of about 15 people servicing new client installations in Alberta and into Saskatchewan. You will develop and implement strategic solutions to help improve the overall business including customer and employee satisfaction. You have previous experience managing projects including cost controls and budgets, labor and materials planning, project deliverable timelines and meeting corporate KPI’s all within the computer hardware, telecommunications or other highly technical industries.

Additionally you will;
  • Hire, train, motivate and manage staff in order to improve customer service and help expand the business and understand the products sold.
  • Assist your team where necessary by picking up the tools on complicated installs.
  • Work closely with other areas of the company including Sales, Purchasing and Finance.
Qualifications
  • Bachelor’s degree or college diploma in Electronic Engineering or similar field of study
  • 5+ years of leadership experience from within a service management role
  • Ability to motivate, lead and a team in order to achieve a common goal.
  • Excellent communication (written and verbal) skills
  • Ability to analyze information and make confident decisions based on the information provided.
  • Experience in project management and risk analysis.
  • Excellent negotiation, conflict resolution and mediation skills.
  • Constant professional development.
  • Ability to exercise judgment in making sound decisions.
If the opportunity to work with an organization that leads through technical achievement, quality and innovation, please reply in confidence.
To apply directly please email your resume to: sean@macdonaldsearchgroup.com and ensure your subject line reads exactly as follows: Field Installation Manager