General Manager

  • Location: Bellingham, WA
  • Posting Date: June 04, 2021
  • Job Order ID: 543485
  • Consultant: Eric Floyd
  • Industry: Hospitality
MacDonald Search Group has partnered with a well established Leisure Park in Blaine, Washington in their search for a General Manager to provide leadership for employees who support the large year round membership. Reporting to a volunteer Board of Directors, and through the President of the Board, the General Manager (GM) plans, organizes and directs all Park operations, either directly or through subordinate supervisors.

Working with the Board, or its representatives, the GM develops and administers the annual and capital budget and short/ long range plans of the Park. The GM is responsible for the infrastructure including buildings, pool, power, sewer and water and lift stations, vehicles and equipment and ensures that all assets are maintained and replaced as necessary. The GM ensures that staff are trained and evaluated and work is performed safely in accordance with County, State and Federal laws. The GM is also responsible for ensuring that members, guests and staff comply with Park Bylaws and Rules and is responsible at the staff level for resolving compliance enforcement issues and maintaining positive relations with members, guests, staff, the Board, contactors, community representatives, etc.

Duties and Responsibilities
  • Plans, organizes, directs and controls a group varying from 10-15 full time and seasonal staff engaged in Park operations, maintenance, grounds, landscaping, security and administrative functions.
  • Assist the Treasurer and Finance Committee in developing the Park annual and capital budgets and is responsible for monitoring, controlling and reporting on expenditures.
  • Develops and recommends an annual operating plan to the long-range planning committee and the Board and participates in the formulation of long- range plans and objectives; establishes timelines and project deliverables on operating plans and reports on progress to the Board.
  • Ensures the Park infrastructure including buildings and systems (electrical, sewer, water, pump stations, pool), vehicles, equipment and other tangible assets are inspected, maintained, repaired, upgraded and replaced, with appropriate documentation and recommendations to the Board.
  • Supervises the Assistant General Manager- Administration to ensure that administrative functions including payroll, accounting, Information technology, insurance, employee benefits and human resources policies, systems and procedures are developed, implemented and administered in compliance with County, State and Federal laws and are reflective of applicable standard practices.
  • Supervises the Compliance Security Supervisor to ensure the safety and security of the Park and compliance with the Parks Bylaws and Rules and County, State and Federal laws.
  • Supervises the Maintenance Foreman to ensure the operations, maintenance, landscaping and grounds functions are performed to an acceptable standard and in compliance with Federal, State and County laws and in compliance with the Parks own Bylaws and Rules.
  • Ensures all staff are evaluated on an ongoing basis and training plans are developed and implemented for all staff to maintain or develop appropriate skills and abilities.
  • Assists the Human Resources Committee, along with the Assistant General Manager- Administration, in developing annual compensation plans and reviewing benefits for staff.
  • Attends Board meetings and provides the Board with various reports on an ongoing basis.
  • Attends Board established committee meetings on request.
  • Participates in the community activities and represents the Park on various committees
  • Ensures a current knowledge of Park Bylaws and Rules and practices related to compliance issues and is the last step in resolving compliance issues and any disputes with members before issues are referred to the Board, with appropriate documentation.
  • Issues Park building permits and ensures compliance with Park Bylaws and Rules and that deadlines are followed.
  • Monitors the work of Contractors performing work for the Park to ensure compliance with appropriate work standards and codes and cost estimates/quotes.
  • Ensures, to the extent possible, while following Park Bylaws and Rules and Federal, State and County laws, that positive working relations are maintained with staff, the Board, members, guests, contractors, community representatives, etc.
Required Knowledges, Abilities and Skills
  • Must have a proven track record of managing a diverse staff group, including the demonstrated ability to plan, direct, train and evaluate subordinate supervisors and staff.
  • Demonstrated knowledge of building, facilities, grounds, landscaping and equipment maintenance.
  • Demonstrated ability to relate effectively with staff, contractors, the Board, members and guests and the ability to resolve controversial and sometimes difficult situations, in the best interests of the Park.
  • Proven written and oral communication skills and the demonstrated knowledge of common office systems such as Excel and Word and be self -reliant in the use of common office software.
  • Knowledge and experience developing and managing budgets.
  • Knowledge and experience developing and implementing short/ long range work plans.
  • Ability to work effectively with a volunteer Board and various committees.
  • Knowledge of LNI, Federal, State and County legislation applicable to Park operations
  • Post-secondary training or education relating to trades, business or management would be an asset.
  • A valid Driver’s license
The successful candidate will be offered a competitive compensation package a great work environment and long term job security. Interested candidates are asked to submit their resumes ASAP!