General Manager - Regional Hospitality Group (upscale)

  • Location: Vancouver
  • Posting Date: August 27, 2023
  • Job Order ID: 966721
  • Consultant: Jaime Burke
  • Industry: Hospitality
Our client is a an upscale, regional hospitality group and they are currently looking for a dynamic leader for the General Manager position for their new Italian-concept restaurant in Vancouver, BC.

This role offers a competitive compensation package, employee benefits, and amazing team and culture to collaborate within and opportunities for growth within a rapidly expanding hospitality group.

The General Manager will create a culture of collaboration and personal development as they oversee daily operations to deliver a high-quality dining experience. Responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals to ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and excellent guest-service standards.

Management skills and experience in both front and back of the house are required to oversee the dining room, check-in with guests, manage the team, and ensure company policies and industry standards are followed. In addition to maintaining our vision by adhering to our values and management principles, this position must provide the highest level of service to our guests. Reports to the VP, Restaurant Operations and works closely with the Executive Chef and Chef de Cuisine.

Key Skills and Responsibilities:
  • People - Lead from a place of:
    • Integrity
    • Authenticity
    • Taking Responsibility
    • Being committed to something bigger than yourself
  • Sales
    • Understands needs of current market
    • Demonstrate tenacity in pursuit of sales and entrepreneurial ownership for sales
    • Demonstrate an ‘Anything is Possible’ mindset: dream big and play big
  • Place
    • Create a professional atmosphere that sustains top employee and guest safety standards
    • Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations
    • Responsible for relationships with suppliers & contracted suppliers
  • Profitability
    • Ensure sales forecasting is accurate and complete
    • Influence and find compelling ways for our businesses to save money and improve systems
    • Teach, influence, and follow up on profit systems
Key Qualifications:
  • Education:A post-secondary degree ideally in business management or hospitality
  • Experience:5-7 years prior experience in the restaurant industry with proven management and coaching skills
  • Ability to work varied hours
  • Knowledge about driving sales and meeting financial goals
  • Results driven individual with demonstrated record of prior success
  • Able to successfully coach and manage people
  • Driven toward personal development
  • Excellent interpersonal skills with guests and employees