Inside Sales and IT Support

  • Location: Vancouver
  • Posting Date: January 11, 2022
  • Job Order ID: 762111
  • Consultant: James Palmer
  • Industry: Building Materials
Our client is a diversified distributor of non-residential construction products in Western Canada. Since the Company was founded in 1985, they have been a trusted supplier to customers across a diverse set of industries including mechanical and electrical contracting, utilities, OEMs, municipalities, fabricators and niche re-manufactured steel products. They are adding an Inside Sales member to the team. If you excel at serving customers with respect and professionalism and have strong IT abilities this could be the opportunity for you. You are invited to bring your skills to this company and be part of a great team offering an opportunity for career growth.

Specific Responsibilities Include:

  • Efficiently & accurately process sales orders, respond to telephone & walk-in customer’s product inquiries.
  • This role will have a focus on customer service & a constant desire to help solve our customer’s problems.
  • Help support the team with IT/software challenges
  • Prepare and follow up on customer quotes as required.
  • There can be many different tasks on your plate at any given time. The individual must be able to manage the tasks, effectively prioritize with a consistent commitment to accuracy and detail.
  • Work with incoming and outgoing freight suppliers to optimize the efficiency of product shipments
What We’re Looking For Includes:
  • College or University degree is not required but an asset
  • 3+ years inside sales/customer service experience
  • Proficient with Microsoft Office a must, experience using SAP or similar software an asset
  • Exceptional organizational skills and written and verbal communication skills
  • Experience with Epicore P21 software is a real asset
  • Highly evolved time management skills with a strong sense of urgency and very detail-oriented
  • Ability to develop product and application knowledge to be a true consultant to customers
  • Highly motivated self-starter with a great sense of humour
An excellent salary is offered including a profit-sharing plan. Great benefits and excellent career growth opportunity with a well-known industry leader. Please apply directly, only candidates who are currently entitled to work in Canada will be considered.

If this sounds like the right opportunity please get in touch with James Palmer, Senior Consultant/Partner, at or 604-687-6464. MacDonald Search Group is committed to diversity in hiring, more information on our EDI policy can be found here. Thank you for your interest in the role!

If this is not for you but you know someone who would be a good fit, please feel free to introduce us.