Inside Sales / Customer Service

  • Location: Calgary
  • Posting Date: November 14, 2018
  • Job Order ID: 170624
  • Consultant: Michael van Olm
  • Industry: B2B Sales
INSIDE SALES / CUSTOMER SERVICE REPRESENTATIVE

Our client is a leading North American distributor of building materials focused on meeting and exceeding the needs of local construction trades with over 3500 employees and best-in-class products and services. Inside Sales Professionals are a talented group of individuals that are capable of discovering sales opportunities on a consultative basis and able turn leads into new customers. The Inside Sales Professional will play a key role in expanding sales activities to support a fast-growing business.

This position requires that the individual primarily handles front counter sales focusing on customer relationship, managing sales of the company’s products and services, tracking, investigating and reporting sales information providing customer service while interfacing with external vendors.

QUALIFICATIONS:
> Professional and courteous ongoing contact with customers before, during and after a sale; includes taking phone orders, email or other electronic communication and servicing our walk-in customers.
> Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.
> Coordinate with other departments in handling purchase orders and providing service to customers in a timely and accurate manner.
> Prepares and submits proposals.
> Generates oral and written quotations.
> Communicate sales issues with direct manager.
> Scheduling inbound and outbound deliveries.
> Maintain knowledge of management software.
> Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects.
> Strong customers service skills
> Experience in building materials highly preferred
>Adhere to all company policies and procedures.
> Support the company’s values in the stated areas of Safety, Customer Focus, Teamwork,

A competitive compensation plan is offered. If this sounds like the right opportunity for you, either apply on our website or contact Michael van Olm, Senior Consultant, MacDonald Search Group by email at michael@macdonaldsearchgroup.com or directly at 403-444-6487.