Manager of Client Relations

  • Location: Victoria
  • Posting Date: January 10, 2022
  • Job Order ID: 762009
  • Consultant: Trevor Baker
  • Industry: Consumer Packaged Goods
Manager of Client Relations

Out Victoria based client is seeking a Manager of Client Relations (Sales and Account Management) to join their team. As a leading distributor of packaged food products, you will ensure a consistent set of deliverables from your team to ensure client delight. This role requires appox 30% travel in BC (when safe) is a hybrid in-office and home office role, and is most suitable for someone from the consumer goods or food service environment in a sales leadership or key accounts background.

Some of what you will do in this role includes:
  • Lead and motivate staff to improve customer service with clients
  • Design and implement strategic plans to reach sales targets
  • Develop lasting relationships with customer to enhance customer loyalty
  • Develop and promote monthly and quarterly sales objectives
  • Draft detailed and accurate sales reports
  • Work with customer to better understand their business needs and goals
  • Assess costs, competition and supply and demand to identify selling prices
  • Estimate sales volume and profit for current and new products
  • Establish sales training programs to train new employees
  • Meet with managers to assess company performance
To apply for this role, you should have most of the following in your background:
  • Post secondary education
  • 5+ years’ experience in managing a team
  • 5+ years in sales experience
  • Excellent communication skills – verbal and written
  • Excellent negotiation and leadership skills
  • Strong prospecting and closing skills
  • Skilled at working in a team environment
  • Consumer Goods, Food Service, Delivery, or B2B background
  • Ability to travel across the province as required 33% of the time
If this sounds like a role where you could excel, please apply today! MacDonald Search Group works with our clients to build diverse and highly effective teams that are reflective of the Canadian experience. All applications are considered.