Medical Office Assistant

  • Location: Vancouver
  • Posting Date: May 02, 2022
  • Job Order ID: 782338
  • Consultant: Eric Floyd
  • Industry: Office Admin
MacDonald Search Group is happy to partner with a successful, independently run, specialty medical clinic located in central New Westminster in their search for a Medical Office Assistant Our client's clinic is a progressive, modern workplace with both top notch people and equipment. The MOA will be provided all the tools and support needed to effectively care for both patients and staff. You'll be joining a collaborative group that has established a great work environment!

What you will be doing:

Telephone and in-person receptionist duties for the health clinic including:
  • Greet and welcome patients, guests and business representatives; determine their needs and put them in contact with appropriate staff.
  • Receive incoming calls and answer routine inquiries;
  • Monitor and manage the general tidiness of the waiting room
  • Attend to patients in the waiting room by listening, supporting, and making them feel welcome.
Manage clinic intake and bookings including:
  • Provide intake services to new patients, by determining their need or directing them to the appropriate clinician.
  • Build positive relationships with patients, in support of good health outcomes.
  • Provide assistance with patient intake documentation.
  • Direct and schedule appointments with an appropriate member of the health care team including recall and/or follow up.
  • Manage electronic patient files.
Medical support as requested, including:
  • Schedule and coordinate testing such as ultrasound, specialist, and/or liase with the pharmacy.
  • Clerical support services for all members of the Health Care Team
  • Facilitate smooth operation of reception and related areas of office.
  • Provide administrative support to Health Care Team, including: reports, letters, and notices, scanning, mail.
  • File patient history/treatment records in a manner that allows for easy location and fast retrieval. Archive files.
  • Enters patient data into EMR Plexia.
  • When requested, assist with physician dictations
Medical supply management, including:
  • Inventory control and ordering of consumable medical supplies, stocking of rooms
  • Sterilizing equipment
Office supply management, including;
  • Manage an inventory control system, including ordering and shelving supplies.
Who you are::
  • Commitment to patient centered care
  • Commitment to working collaboratively within a team-based environment
  • Knowledge of medical terminology
  • Knowledge of Electronic Medical Record Systems is an asset, in particular Plexia
  • Computer skills including familiarity with MS Office Suite
  • Excellent communication skills – verbal and written
  • Resourceful – especially when it comes to problem solving
  • Well-organized and efficient filing skills
  • Ability to work effectively in a fast paced environment
  • Ability to accurately type 50 wpm
  • Ability to use typical office equipment including fax machines, telephone switchboards and computers
The successful candidate will be rewarded with a generous compensation package and will be joining a great team. If you would like to learn more, please forward your resume, ASAP!