National Account Manager- Food, Drug & Mass Channel

  • Location: Toronto
  • Posting Date: March 14, 2019
  • Job Order ID: 217156
  • Consultant: Stuart Calvert
  • Industry: Consumer Packaged Goods
National Account Manager-Toronto

Company Overview

Our client is a leading manufacturer of nutritional supplements and other health-building products. We are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

Job Description

The National Account Manager will contribute to the efficient functioning of the Sales department by servicing National / Regional accounts based out of Toronto in the Food, Drug & Mass Channel. They will provide direction on sales programs and overall strategic direction while taking into consideration the company’s commitment to our seven core Values such as Sustainability (people, the planet and profit) in the planning and implementation of all actions related to the area of responsibility.
  • To obtain, develop and create a sustainable, profitable business model for the company’s Canadian based customers.
  • To continue to exceed sales objectives, maintain sales and profit expectations for each year while growing both consumer share and distribution points.
  • Work directly with key accounts providing business, sales, advertising and educational support in the Canadian Market.
  • Develop proposals, negotiate terms and conditions, and implements contractual agreements with NEW and existing accounts while maintaining accountability for delivering strong financial results.
  • Ensure constant Key Account coverage based on agreed frequency.
  • Coordination of activities in support of the channel including Account and Market launches, communications and key metrics with matrixed departments including Marketing, Operations, Field Sales and Supply Chain.
  • Be an internal account champion, assuring clear and regular communication to key company employees.
  • Develop a deep understanding of customer needs and their speciality areas to satisfy all account requirements.
  • Present information and solutions in a professional manner.
  • Pursue opportunities unique to each assigned account in terms of marketing, merchandising and operations.
  • Develop and maintain strong executive relationships with assigned retailers/wholesalers/ distributors.
  • Coordinate account and market reviews of key metrics and best practices/key learning for assigned distribution.
  • Follow and adhere to all given instructions including work procedures, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP)
  • Strictly adhere to and observe all safety policies as outlined in the company policies and training session.

  • Must have experience calling on major Food, Drug, Mass retailers at a national level.
  • Strong successful background in Business to Business sales.
  • Strong Computer skills – very high skill level within Excel and overall data management in addition to being well versed in Power BI, Word and PowerPoint
  • Have very strong data analytical skills
  • Have a solid understanding on Market track information – Nielsen data along with other industry tools; i.e. Numerator
  • Previous Key Account and wholesale industry experience essential.
  • A keen interest in people, exceptional customer service skills and follow through
  • Excellent communication (verbal and written) and presentation skills
  • Proven negotiation and dispute resolution skills
  • Valid driver’s license and passport (out of country travel may be required)
  • Excellent interpersonal skills
  • A professional conducting oneself with integrity and honesty at all times
  • Ability to work unsupervised, independently and in a team environment
  • Willing and able to work weekends and evenings as required
  • Strong team player and leader
  • Highly focused with a strong desire for continuous improvement
If you are looking to advance your career, and feel this opportunity is of interest to you apply today!