On Site - Tech Support AV

  • Location: Calgary
  • Posting Date: May 08, 2023
  • Job Order ID: 955655
  • Consultant: Sean Baker
  • Industry: IT / Telecomm
Onsite Support Technician

Our client is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. Their highly certified industry experts and innovation leaders share a vision to help people work smarter and live better.

In this role, you will work in partnership with the customer in their downtown Calgary, Alberta offices, along with the management team, global helpdesk to provide on premises support with the end goal of delivering a world-class customer service experience.

In this role you will:
  • Setup and breakdown of conference spaces to meet the customers event needs
  • Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components
  • Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
  • Responsible for job site documentation and providing client training on the AV Technology as needed
  • Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable
  • Setup, operate and troubleshoot various audio/video systems
  • Ability to effectively communicate with employees, customers and colleagues
  • Ability to work and think independently and ensuring to meet deadlines
  • Intermediate computer knowledge
  • Knowledge of basic signal flow for audio, video and control
  • Minimum of a High School Diploma or equivalent
  • Minimum of 1 – 3 years of audiovisual integration experience preferred
If the opportunity to join an incredible organization that provides opportunity to innovate and grow your career interests you, please do not hesitate to apply.
To apply directly please email your resume to sean@macdonaldsearchgroup.com and ensure your subject line reads exactly as follows: Onsite Support Technician