Operations Supervisor - Retail Ops

  • Location: Vancouver
  • Posting Date: December 20, 2018
  • Job Order ID: 175366
  • Consultant: Wade Simmons
  • Industry: Operations
Operations Supervisor – Retail

Our client is a global leader in the courier and shipping industry, moving packages around the world every day. They are currently looking for an Operations Supervisor for the Retail Operations aspect of their courier division in the Lower Mainland, BC area. In this role you will oversee multiple courier-industry, retail storefronts, customer service and package handling operations.

Responsibilities –
  • Oversight of company’s retail storefronts in the Lower Mainland
    • o Includes staffing, scheduling, cost management, equipment requirements and similar
  • Manage customer concerns and shipment variances
  • Inventory control for packages and coordination non-delivered items
  • Supervision of unionized teams
  • Manage to department productivity and KPI requirements
  • Ensure cross functional departments and team members are informed of operational issues
  • Maintains health and safety as focus for the team
  • Other duties as required

Qualifications –
  • 1-3 years in the logistics, transportation industry
  • Courier industry experience would be an asset
  • Experience with retail operations in a similar environment
  • Strong communication and interpersonal skills
  • Working knowledge of MS Office
  • Knowledge of / experience with working with a unionized environment
  • Valid class 5 drivers license

Travel within the Lower Mainland is required for this position.

If this amazing opportunity sounds like it could be a fit for the next step in your career, apply today!