PT Tool Inventory Clerk

  • Location: Ottawa
  • Posting Date: June 14, 2022
  • Job Order ID: 784147
  • Consultant: Cory Olton
  • Industry: Logistics / Distribution
Opportunity!

Our client is a leading manufacturer of power tools, they are looking for a Part-Time Tool & Inventory Clerk in Ottawa to join their team.

The Part-time (and temporary) Tool & Inventory Clerk is responsible for the inbound and outbound processing & handling of all company products as well as spare part handling duties for the Service Operations Department.

Job Responsibilities
:
  • Receives all inbound packages for Service Operations Department, moves pallets/packages to workstation area for processing.
  • Outbound phone calls and emails to dealers and end customers for quotes, repair information, and payment information
  • Opens, pre-cleans, inspects contents, assess condition, and stages inbound tools into numbered inventory control bins, trays, and tags.
  • Creates Repair Orders (RO) for all received tool types in system, and assigns control bin/tag/tag numbers.
  • Creates new end-user master files in system for first-time customer receipts. Interacts with Customer Service on any duplicate, missing, or questionable customer master data issues.
  • Responsible to stock replenishment orders in proper locations as well as deliver special orders directly to Technicians.
  • Performs inventory counts, and reports results.
  • Escalates replenishment parts issues.
Education:
  • High School diploma.
Years of Experience:
  • Preference toward previous experience in a technical/repair customer service capacity.
Required Qualifications:
  • Demonstrated passion for excellence with respect to handling and caring for customer inventory.
  • Experience with Microsoft programs.
  • Team player mentality, ability to work harmoniously with different personalities and roles.
  • Excellent customer service skills.
  • The ability to speak, read, write, and comprehend English is required. Able to speak, read, write, and comprehend French is a plus.
  • Analytical thinker with good problem-solving skills.
  • Strong attention to detail.
If you are interested in the role please apply today with Cory Olton at; 416-342-1505 or cory@macdonaldsearchgroup.com. Thank you for your interest in the role!