Rental Equipment Customer Specialist

  • Location: Toronto
  • Posting Date: March 20, 2024
  • Job Order ID: 987523
  • Consultant: Oliver Kuehm
  • Industry: Industrial Products
Our client, a North American leader in the Industrial Equipment space is searching for a Rental Equipment Customer Specialist to join their growing and dynamic team in Milton, ON.

The Customer Specialist for Rental Equipment provides customers with support of all activities throughout the entire rental process and ensures customer satisfaction. Promotes equipment rental activity with existing and new customers.

RESPONSIBILITIES:
• Determines customer needs by interacting with customers (primarily by phone or virtually, but occasionally face-to-face).
• Supports outside Account Managers
• Quotes for requested services
• Prepares approved rental agreements
• Maintains records & files and coordinates billing processes
• Coordinates logistical and service (preventative or emergency) support for equipment

If this position is of interest to you, contact Oliver Kuehm at oliver@macdonaldsearchgroup.com to discuss applying!