Senior Service Center Manager - Saskatoon

  • Location: Saskatoon
  • Posting Date: March 05, 2020
  • Job Order ID: 385755
  • Consultant:
  • Industry: Retail / Multi-Unit
MacDonald Search Group is pleased to partner with the world's largest company in its sector. They are looking for an experienced, hands-on manager to take responsibility for their busy location in Saskatoon. The incumbent will lead and manage operations by delivering world-class service and achieving financial objectives through employee engagement, high operational standards, and world-class customer engagement.

What you will be doing:
  • Plan and execute day-to-day activities
  • Promoting an engaging, safe work environment where employees are encouraged to achieve their professional and personal goals
  • Promoting add-on sales through all levels of employees
  • Driving revenue growth
  • Interpreting data and making appropriate day to day adjustments to ensure operational efficiency
  • Attracting, selecting, and retaining quality employees
Who you are:
  • You have a minimum of three years of management experience in a customer-facing retail/service environment
  • Strong customer service orientation
  • Strong coaching/mentorship skills
  • Willingness to "roll up your sleeves" and support your team to ensure customer satisfaction
This is a great opportunity to join a world-class organization that offers career advancement opportunities. You will receive a predictable schedule and a competitive compensation plan. Interested candidates are asked to submit resumes immediately.