Service Center Manager

  • Location: Prince Albert
  • Posting Date: August 08, 2019
  • Job Order ID: 240222
  • Consultant: Eric Floyd
  • Industry: Retail / Multi-Unit
MacDonald Search Group is pleased to partner with the Canadian division of the world’s largest player in its automotive retail/service area of specialization their search for a Service Center Manager to take responsibility for their busy Prince Albert, Saskatchewan location. The Service Center Manager will lead and manage operations by delivering world class service and achieving financial objectives through employee engagement and high operational standards. You will plan and execute day-to-day activities. You will achieve a productive and profitable operation, while helping to promote a corporate image of excellence by pushing for results, building a strong team and delivering excellent customer service. If this “hands on” leadership role sounds like a good fit, please read on…

What you will be doing:
  • Promoting an engaging and motivating work environment where employees are encouraged to achieve their professional and personal goals
  • Working alongside your team ensuring top quality results
  • Driving revenue growth through outstanding customer service and promoting add-on sales
  • Interpreting financial statements and making appropriate adjustments to ensure operational efficiency
  • Planning and organizing work flow and schedules
  • Creating partnerships with other companies for mutual business benefit
  • Focusing on and instilling a safe work environment
  • Attracting, selecting, and retaining quality employees
  • Building strong teams and allowing for diverse individual contributions
Who you are:
  • You have a minimum of three years management experience in a customer facing retail/service environment
  • College diploma or degree considered an asset
  • You like cars, tools and technology
  • Strong customer service orientation
  • Strong coaching/mentorship skills
  • You have a proactive business relationship building focus
  • You have strong MS Office experience
  • Willingness to "roll up your sleeves" to do whatever is required to ensure success
This is a great opportunity to join a world class organization offering a generous compensation/benefits plan and long-term growth opportunities. Interested candidates are encouraged to submit resumes ASAP!