Service Center Manager - Moose Jaw
- Location: Moose Jaw
- Posting Date: March 29, 2021
- Job Order ID: 462241
- Consultant: Stuart Gannon
- Industry: Retail / Multi-Unit
MacDonald Search Group is pleased to partner with the world's largest company in its sector. They are looking for an experienced, hands-on manager to take responsibility for their busy location in Moose Jaw, SK. The incumbent will lead and manage operations by delivering world-class service and achieving financial objectives through employee engagement, high operational standards, and world-class customer engagement.
What you will be doing:
What you will be doing:
- Plan and execute day-to-day activities
- Promoting an engaging, safe work environment where employees are encouraged to achieve their professional and personal goals
- Promoting add-on sales through all levels of employees
- Driving revenue growth
- Interpreting data and making appropriate day to day adjustments to ensure operational efficiency
- Attracting, selecting, and retaining quality employees
- You have a minimum of three years of management experience in a customer-facing retail/service environment
- Strong customer service orientation
- Strong coaching/mentorship skills
- Willingness to "roll up your sleeves" and support your team to ensure customer satisfaction