Service Centre Manager - Richmond Hill
- Location: Toronto
- Posting Date: June 02, 2022
- Job Order ID: 780936
- Consultant: Mike Carter
- Industry: Retail / Multi-Unit
Are you tired of working evenings & weekends in a retail leadership role? MacDonald Search Group is pleased to partner with a global leader in the automotive service/retail sector in their search for a Service Centre Manager in Richmond Hill. The SCM will lead & manage day to day operations by delivering world class service and achieving financial objectives through employee engagement and high operational standards.
What you will be doing:
- Promoting an engaging work environment where employees are encouraged to achieve their professional and personal goals.
- Interpreting P&L statements and making appropriate day to day adjustments to ensure operational efficiency.
- Focusing on and instilling a safe work environment.
- Attracting, selecting, and retaining quality employees.
- Building strong teams and allowing for diverse individual contributions.
- You have a minimum of three years management experience in a customer facing retail/service environment.
- College diploma or degree considered an asset.
- Strong customer service orientation.
- Strong coaching/mentorship skills.
- Willingness to "roll up your sleeves" to do whatever is required to ensure success.