Service Technician
- Location: Kitchener
- Posting Date: May 09, 2023
- Job Order ID: 951181
- Consultant: Minna Johl
- Industry: Engineering
The ideal candidate is proactive and focuses on service delivery and customer satisfaction. They are a great communicator who can work collaboratively in a team environment while being focused on delivering top-quality deliverables. They will collaborate with technical and operations teams to address maintenance priorities while minimizing the impact on production and ensuring optimal wash quality.
Duties and Responsibilities:
Under the supervision of the Regional Operations Manager, the duties and responsibilities of the Service Technician include, but are not limited to, the following:
- Monitors wash quality and inspect equipment operation at assigned sites.
- Continuously monitors wash results and equipment function, adjusting as required to ensure optimal wash results while documenting all observations through Jolt.
- Manages spare parts inventory at assigned sites, which includes ordering and inventory counts.
- Performs regular preventative and impromptu maintenance lists and tasks as assigned in Jolt and Microsoft To-Do (by the site Operations team).
- Assists in the enhancement of our preventative maintenance program. Ensures all necessary preventative maintenance tasks for all equipment are included in Jolt.
- Coordinates all maintenance initiatives and activities with the site Operations Team and provides visit summary to the Site Manager in writing.
- Coordinates all 3rd party maintenance with our service providers as needed.
- Assists in the design, installation, and commissioning of equipment and layouts at existing and new sites as required.
- This role is based in the SW ON area with the possibility of traveling to other regions as needed.
- On-call and after-hours work is required.
Qualifications:
- Minimum of 2 years of relevant work experience.
- Red seal experience is an asset but not required.
- Highly adaptable with strong interpersonal skills like time management and collaboration.
- Written and verbal communication skills.
- Working knowledge of equipment safety standards.
- Experience using PLC’s is an asset.
- Experience with MIG and stick welding.
- Physical ability to lift up to 50 pounds.