Entry Level Customer Service Associate

  • Location: Toronto
  • Posting Date: April 01, 2024
  • Job Order ID: 951188.1
  • Consultant: Dana Lamanna
  • Industry: Call Centre / Customer Service
OSITION: Customer Service Associate

MacDonald Search Group is a national permanent placement recruiting firm and we recruit on behalf of hiring companies.

We are recruiting on behalf of one of the largest distributors in Canada of kitchen and bath fixtures.

Their Barrie branch is on the hunt for a new team member for their showroom due to growth. This is a customer service position in which you will be responsible for the end-to-end order process from helping customers select product, placing the order, and fulfilling the order.

This is an entry level opportunity so recent graduates are encouraged to apply! No previous industry experience or product knowledge required just a customer service skill set.

Customers will either be interior designers, homeowners, general contractors, or builders.

This is a full-time permanent position that is fully onsite Monday to Friday from 8:00am-5:00pm.

This position provides a salary, annual bonus, strong benefits program and pension plan.

This position is right for you if:
  • You are looking for a career instead of a job and want to continually develop your skills through coaching and mentorship
  • Want to be part of a team and work alongside passionate colleagues with diverse backgrounds and experiences in a fun, fast-paced and dynamic environment
  • You are dedicated to meeting and exceeding customers' needs
  • Want to work in a business where your opinion matters
  • College and/or University degree
  • Minimum of 1 year customer service experience in any capacity (restaurant, retail etc.)
  • Outstanding customer service and verbal communication skills
  • Proficient in the use of Microsoft Office software with intermediate math skills
  • Excellent relationship building skills with customers, vendors, and teammates
  • A team player and ‘can-do’ attitude
If this sounds like the role for you, please apply online.

MacDonald Search Group is committed to diversity in hiring and more information on our EDI policy can be found on our website.

Thank you for your interest in the role but only qualified applicants will be contacted.